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Full service hotels aren’t worth my money

As a visitor to your town, staying in one of your member properties, here is what I’m thinking these days…. Full-service hotels need to rethink what “service” means to the traveler. My idea of a...

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Help people tell their stories about your town: an excellent WiFi rant

One of my favorite thinkers in the social media, tech and tourism arena is Canadian consultant Todd Lucier. We’ve only met in person a few times, but our heads are always locked in agreement on issues...

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How did this happen? I’m a meeting planner

I’m not a professional meeting planner and don’t particularly want to become one, but since joining the National Board of Directors for the AWC (Association for Women in Communications) I’ve found...

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